Services
Phone
Let SGO be your communications partner!
At SGO, we give you access to the services offered in larger cities, but with the customer service of a smaller, local company. We live and work in rural Mid-America, so we understand your communications needs because they’re the same as our own.
We provide service to ten local exchanges in Southwest Missouri, Northwest Arkansas, and Northeast Oklahoma.
Take advantage of the most dependable communications device available by maintaining a corded landline service.
Our landline service offers you:
- Secure, reliable 911 calls
- Exceptional sound quality
- Effectiveness during power outages
- Unlimited local calling
- Access to SGO Broadband Internet Service
- Calls that stay connected with a strong signal
**All applications must be downloaded, filled out, and email to: applications@ark-o.net
Maintaining a corded landline means you can take advantage of the most dependable communications device available today.
Keeping a landline connection gives you the security and peace of mind that come with:
– Secure, reliable 911 calls
– Exceptional sound quality
– Effectiveness during power outages
– Unlimited local calling
– Access to SGO Broadband Internet Service
– Calls that stay connected with a strong signal
– Listing in a telephone directory
We’re not just the telephone company – we’re your partner in communications. And we’re proud to serve the many business-owners in our service area.
SGO is here to help you grow and expand your business, and we’ll harness our expertise to help you meet your unique goals and objectives.
Our calling features help you keep your business streamlined, so be sure you’re taking advantage of:
– Caller ID
– Call Waiting
– Voicemail
– Customized Business Services
Want to personalize your local telephone service even more? Lease custom calling features to go along with our unlimited local calling. Some convenient SGO features available to you include:
Voicemail
Caller ID
Call Waiting/Cancel Call Waiting
Call Forwarding
Three-Way Calling
Speed Calling
Automatic Recall
Automatic Call Back
Anonymous Call Rejection
Per Line/Per Call Blocking
Call Forward Busy/No Answer/Remote Access
Selective Call Forward/Rejection/Acceptance
We also provide the following additional services in support of our unlimited local calling plans:
Collect Calling Opt-Out
Telephone Directory Listings
Lifeline (for qualified customers)
Seneca Telephone Company Calling Prefixes: 666 | 775 | 776 | 985
Goodman Telephone Company Calling Prefixes: 364 | 436
Ozark Telephone Company Calling Prefixes: 475 | 762 | 822 | 854
SGO offers two great long-distance calling packages, giving you the chance to tailor your calling plan to your individual needs:
Long-Distance Plan #1
Monthly Fee: FREE
In-State Calling: $.11/minute
Out-of-State Calling: $.07/minute
Long-Distance Plan #2
Monthly Fee: $3.95/month
In-State Calling: $.09/minute
Out-of-State Calling: $.07/minute
Lifeline is a Federal program that offers telephone discounts to low-income consumers in all U.S. States and Territories.
Those who qualify may receive discounts on monthly basic telephone services (Lifeline). You may be eligible for the Lifeline program if you participate in any of the following programs:
• Medicaid
• Supplemental Nutrition Assistance Program (SNAP)
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (Section 8)
• Food Distribution Program on Indian Reservations (FDPIR)
• Bureau of Indian Affairs General Assistance
• State Assistance Programs (if applicable)
• Head Start (if income eligibility criteria are met)
• Tribally-Administered Temporary Assistance for Needy Families (TTANF)
• Or if the household income is at or below 135% of the Federal Poverty Guidelines
To determine your eligibility for Lifeline and to enroll in this program, contact your local Seneca/Goodman/Ozark Telephone business office at 417-776-2247 or online at sgobroadband.com. Federal rules prohibit eligible low-income consumers from receiving more than ONE Lifeline discount within a household unit at the same time. That is, eligible low-income households may receive a Lifeline discount on either a wireline or a wireless service, but may not receive a Lifeline.
Nationwide One-Call
Dial 811
www.call811.com
Missouri One-Call
1-800-DIG-RITE (344-7483)
www.mo1call.com
Arkansas One-Call
1-800-482-8998
www.arkonecall.com
Oklahoma One-Call
1-800-522-OKIE (6543)
www.callokie.com
Internet
SGO Broadband lets you talk on the phone and surf the Internet at the same time.
Our Broadband service means you’ll experience the Internet at high speed. No more waiting for pages to load. No more dropped connections while playing online games, downloading large documents, or sharing files.
SGO provides Broadband Internet service to our telephone customers. A technician will check the line and determine what speed is available to the customer depending on the the distance from SGO Central Office.
It is your responsibility to ensure that your computer is Broadband and High Speed ready. Any customer purchasing Broadband will be required to purchase a modem and filters. SGO has modem/router combinations available for purchase. Some modem types may not be compatible with the Broadband system. SGO CANNOT come into your home to run wiring, install your modem, or otherwise assist you in setting up your Broadband service. SGO cannot guarantee a reliable signal when CAT5 cable is not in use.
